Privacy policy.

At GENTAG, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and disclose your personal information when you access and visit our online store. By visiting our online store, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information that you provide to us when you register an account, make a purchase, or interact with our Platform. This may include your name, email address, contact information, and billing/shipping address.

1.2 Transaction Information: When you make a purchase or engage in transactions through our Platform, we collect transaction details, including the items purchased, payment method, and shipping information.

1.3 Usage and Device Information: We automatically collect certain information about your use of our Platform, including your IP address, browser type, device type, operating system, and access times. We may also collect information about your browsing and shopping preferences, interactions with the Platform, and referring/exit pages.

  1. Use of Collected Information:

2.1 Provide Services: We use the collected information to operate and provide the services offered on our Platform, including processing transactions, fulfilling orders, and managing customer support.

2.2 Personalization and Communication: We may use your information to personalize your experience on our Platform, recommend relevant products, send promotional offers, and provide updates about our services. You can opt out of receiving marketing communications at any time.

2.3 Analytics and Improvement: We analyze and use the collected information to improve the functionality, usability, and performance of our Platform. This may involve monitoring trends, user preferences, and traffic patterns to enhance our services.

2.4 Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, or legal obligations. Additionally, we may use the information to protect our rights, investigate fraudulent or illegal activities, and enforce our terms and conditions.

  1. Information Sharing:

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Platform, processing payments, delivering orders, and providing customer support. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or parties involved, subject to the same privacy protections outlined in this Privacy Policy.

3.3 Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to lawful requests, protect the rights, property, and safety of our users, or as otherwise required or permitted by law.

  1. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk.

  1. Your Choices:

5.1 Account Information: You can review, update, or delete your account information by accessing your account settings or contacting us directly. However, please note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Marketing Communications: we do not intend to spam you and You can unsubscribe from our marketing communications by following the instructions provided in the emails or contacting us directly.